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Legal documents

Moderation rules

What has no place on EventDesk, how you can report a problem, and what happens once you have.

Version 0.1 · draft of 13 November 2026

Draft — under legal review

The text below is a draft written in plain language. It has no legal effect yet and may change before launch. Places marked in square brackets are still to be completed by the operator.

What is not allowed

  • content that is illegal under Romanian or European law;
  • listings of businesses that do not exist, that have no right to offer the service described, or that use someone else’s name;
  • false statements presented as facts: capacities, permits, insurance, prices;
  • other people’s personal data, published without the right to do so;
  • content that incites hatred, harasses or threatens;
  • unsolicited bulk messages sent through invitations or enquiries.

What we check before publication

Every listing, every venue drawing and every catalogue passes a moderator before it becomes public. The moderator cannot be a member of the business being checked. While an edit is pending, the previously approved version stays visible.

How to report a problem

Anyone can make a report, with or without an account. Help us with three things: where the content is (the page address), why you believe it is illegal or against the rules and, if you want an answer, an email address.

Open the report form

What happens next

  1. We confirm that we received the report, if you left an address.
  2. A person reviews it. We do not take moderation decisions by automated means alone.
  3. We decide: the content stays, is restricted, is removed, or the account is suspended.
  4. We send the decision and its reason both to the person who reported and to the person affected.
  5. The report and the decision are kept in our audit log.

If you disagree with the decision

You can ask for the decision to be reviewed: [review procedure and time limit — to be completed by the operator].

Unclaimed listings

A business added by EventDesk from public sources can ask at any time to claim, correct or remove its listing. We act on removal and objection requests within 30 days.

See how it works for businesses

Point of contact and transparency

EventDesk applies Regulation (EU) 2022/2065 on digital services. The point of contact for authorities and for users: [point of contact — to be completed by the operator]. Each year we publish a transparency report on the reports received and the decisions taken: [report address — to be completed].

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